Legal
Client satisfaction is our priority. Here is how refunds work for our digital marketing services.
Within 48 hours
Less the 10% service & processing fee.
48 – 120 hours
Less the 10% service & processing fee.
After 120 hours
Please contact us with any concern. We believe in 100% customer satisfaction.
Client satisfaction is our priority and we ensure to achieve that in every possible way. At Mazm Global, we guarantee our refund policy for digital marketing services are
Your refund will be processed as per the chart below:
All refund requests will be fulfilled as per the following arrangement:
If the refund request is made within 48 hours, you will be eligible for a 66% refund (less 10% service & processing fee).
If the refund request is made between 48- 120 hours, you would be eligible 33% refund (less the 10% service & processing fee).
No refund request will be entertained after 120 hours of your initial work delivery, however, since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
If the customer fails to provide briefing and requirements of his project within 7 days then the amount he has paid is non-refundable.
All refund requests should be communicated to the support department.
We will try to resolve your concern with our revision policy immediately or else will email you a refund request approval from our refund department.
If you have any questions or concerns about our Refund Policy, please contact us.
Contact us at contact@mazmglobal.com for questions related to refunds and returns.
